Question 1

Is Quick Checkout Pro compatible with my WooCommerce theme?

Accepted Answer

Yes! Quick Checkout Pro works with all WooCommerce themes. It creates a native pre-checkout layer that appears before your existing checkout, so there are no theme conflicts. We've tested with 200+ popular themes including Storefront, Astra, OceanWP, and custom themes.

Question 2

How long does setup take?

Accepted Answer

Setup takes less than 5 minutes. Simply install the plugin, activate it, and you're ready to go. Our setup wizard guides you through the basic configuration, and you can customize settings later. No coding required.

Question 3

Will it work with my existing payment gateways?

Accepted Answer

Absolutely! Quick Checkout Pro integrates seamlessly with all major Indian payment gateways including Razorpay, PayU, CCAvenue, Paytm, and international gateways like Stripe and PayPal. It enhances your existing payment flow rather than replacing it.

Question 4

How does OTP verification work?

Accepted Answer

When a customer places an order, we send an OTP to their mobile number before payment processing. This verifies the customer is real and has access to the provided phone number. Only verified customers proceed to payment, eliminating 90% of fake orders.

Question 5

Is customer data secure?

Accepted Answer

Yes, we follow bank-grade security standards. All data is encrypted in transit and at rest. We're GDPR compliant and don't store sensitive payment information. Customer data is only used for order verification and never shared with third parties.

Question 6

What happens if someone uses a fake phone number?

Accepted Answer

Our system includes multiple fraud detection layers beyond OTP. We check device fingerprints, location consistency, email patterns, and behavioral signals. Suspicious orders are flagged before OTP is sent, and multiple verification failures from the same device are blocked.

Question 7

Do customers still pay through my existing gateway?

Accepted Answer

Yes! Quick Checkout Pro doesn't handle payments directly. After verification, customers are seamlessly passed to your existing payment gateway (Razorpay, PayU, etc.) with all their details pre-filled. You keep your existing payment processing relationships.

Question 8

What if a customer abandons during OTP verification?

Accepted Answer

We track this as a separate metric from payment abandonment. Most customers complete OTP verification (95%+ rate) because it's quick and builds trust. If someone abandons during OTP, we can send automated recovery emails with a pre-filled checkout link.

Question 9

Can I customize the checkout flow?

Accepted Answer

Yes! You can customize form fields, validation rules, branding, and messaging. Enterprise plans include advanced customization options like custom verification flows, white-label interface, and API access for deep integrations.

Question 10

What features are included in the free version?

Accepted Answer

The free plugin includes basic checkout optimization, mobile-responsive design, simple form improvements, basic customer validation, 100 free tokens per month, OTP verification (tokens required), order notifications via SMS/WhatsApp/Email (tokens required), and pincode-based address prefill. You get all core functionality needed to improve your checkout experience at no cost, forever.

Question 11

When will premium plans be available?

Accepted Answer

Premium plans (Starter and Professional) are coming soon! Currently, the free plugin with all essential features is available. Premium plans will include enhanced notifications, advanced fraud detection, analytics, and priority support. Sign up for updates to be notified when premium features launch.

Question 12

How will premium upgrade work when it's available?

Accepted Answer

Once premium plans launch, you'll be able to purchase a license and activate it in WooCommerce > Quick Checkout Pro > License. Enter your license key and email, then click 'Activate License'. The system will validate your key instantly and unlock all premium features. Current free users will have seamless upgrade path.

Question 13

Can I use the plugin now while waiting for premium plans?

Accepted Answer

Absolutely! The free plugin is fully functional with all essential features including OTP verification and order notifications with token purchase. You won't lose any data or settings when premium plans become available. You can start improving your checkout experience immediately and upgrade later for advanced features.

Question 14

How do tokens work for OTP and notifications?

Accepted Answer

Both OTP verification and order notifications (SMS/WhatsApp/Email) use a pay-per-use token system. The free plan includes 100 tokens per month, and you can purchase additional tokens as needed. Tokens are consumed when customers verify their orders or receive notifications. This gives you flexible access to powerful communication features without monthly commitments - perfect for stores with varying order volumes.

Question 15

What notification channels are available and how do they work?

Accepted Answer

All plans include order notifications via SMS, WhatsApp, and Email using tokens. Free users get basic notifications, while premium plans offer enhanced delivery, custom templates, and advanced scheduling. Premium users also get better delivery rates, branded templates, and multi-language support for notifications.

Question 16

How many orders can I handle with 100 free tokens per month?

Accepted Answer

With 100 free tokens monthly, you can handle approximately 50 orders with OTP verification only, or 25-30 orders if you use both OTP verification and order notifications. Each OTP verification uses 1 token, and each notification (SMS/WhatsApp/Email) uses 1 token. This is perfect for small stores getting started - you can always purchase additional tokens as your business grows.

Question 17

How quickly will I see results?

Accepted Answer

Most stores see immediate improvements. Fake order reduction is visible within 24 hours. Conversion rate improvements typically show within 1-2 weeks as the faster checkout process reduces abandonment. Full ROI is usually realized within the first month.

Question 18

What if my conversion rate doesn't improve?

Accepted Answer

We offer a 30-day money-back guarantee. Our team also provides optimization support to help maximize your results. In rare cases where improvement isn't seen, we'll work with you to identify issues or provide a full refund.

Question 19

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription anytime from your dashboard. There are no cancellation fees or long-term contracts. If you cancel, you'll have access until the end of your current billing period.

Frequently Asked Questions

Frequently Asked Questions

Setup & Compatibility

Security & Fraud Prevention

Payments & Orders

Free Plugin & Premium Features

Business & ROI

Live Chat Support

Setup Assistance

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